FAQ
01How do I pay, and when is payment due?
We accept bank transfer and major credit cards. A fifty percent deposit is due within five days of your booking confirmation. The remaining balance is due fourteen days before your arrival date. For full property buyouts, the payment schedule is discussed during the initial conversation.
02What is the cancellation policy?
Cancellations made thirty or more days before arrival receive a full refund of the deposit. Cancellations between fifteen and twenty-nine days before arrival receive a fifty percent refund. Within fourteen days of arrival, deposits are non-refundable, though we will work with you to reschedule if the dates can be filled.
03Is there cell service and Wi-Fi on the property?
Cell service is limited on the property, which most guests consider a feature rather than a problem. There is Wi-Fi in the main house common area and in all guest rooms. The writing studio has no Wi-Fi connection, by design. If you need reliable connectivity for work, the main house is the place to be.
04Can I bring a partner or friend who is not participating in the program?
Yes, for solo stays and full property buyouts. For structured programs like the Guided Autumn Immersion, all participants are expected to engage with the program. A non-participating partner sharing a room during a group program is not a good fit for the other guests.
05Are meals included, and can you accommodate dietary restrictions?
Meals are included in the Guided Autumn Immersion and the Autumn Harvest Ceremony. Solo stays include morning tea service only; additional meals can be arranged for an extra charge. We accommodate most dietary restrictions with advance notice of at least seven days. We cannot guarantee a fully allergen-free kitchen.